Frequently Asked Questions

Common Questions you might be asking.

Yes, we are committed to offering our customers 100% genuine, original and new products. The only exception (for new) is for refurbished products, which we ensure the best quality grade and full warranty.

No, you don’t need to have an account already created

Once you have found the product you want to buy, just follow the steps below:

Click on ‘ADD TO CART`, to add the product to your cart, Click on `minimize` to continue shopping or click checkout.

Enter your shipping/billing information, choose your preferred payment option,

Click on `PLACE ORDER` and we will process your order.Once your order is placed, we will either automatically confirm it by notifying you via email, SMS or we will call you for confirmation in case we need more details.

Step 1: Log your return request

1. Call our customer care at 0712 264 131 or email on info@linksys.co.ke

Step 2: Pack your product.

Pack your product according to the return conditions. · Include all tags, accessories, or free gifts you received

Step 3: Return your product

If you selected a drop-off: Please drop your package at the chosen place following the given instructions

Step 1: Log your return request

1. Call our customer care at 0712 264 131 or email on info@linksys.co.ke

Step 2: Pack your product.

Pack your product according to the return conditions. · Include all tags, accessories or free gifts you received

Step 3: Return your product

If you selected a drop-off: Please drop your package at the chosen place following the given instructions

We will update you on the status of your order via email or SMS on the progressive stages.

or scan the code